Venue Management

Venue Management is comprised of three teams:

All teams can be contacted on:

  • Internal: extension 82288 or external 06 350 5888
  • Email: 
  • Physical Address: Colombo Road, Turitea Campus, Palmerston North

Purchasing and Stores

This team looks after Central Stores, which receives a range of incoming goods on behalf of the University before they are later distributed to relevant departments throughout the Turitea and Hokowhitu sites.

Purchasing and Stores also has responsibility for the storage and refurbishment of warehoused furniture including chairs, desks, whiteboards, filing cabinets, and shelving for redistribution at a future time.

Stores is another area administered by this team, providing material and stock to be used by Facilities Management's contractors in maintaining building stock and other relevant infrastructure.

The Purchasing and Contracts Officer works closely with departments, particularly, Space Management and Timetabling to facilitate the procurement and allocation of appropriate furniture and blinds throughout the campuses.

In addition, the Purchasing and Contracts Officer is significantly involved in the provision of administrative support to the University Equipment Committee (which reports to the Assistant Vice-Chancellor - Finance, Strategy and IT) on matters regarding purchasing, management, and disposal of University equipment.

Venue Assistants

The Venues Assistants are integral to the seamless operation of the Turitea and Hokowhitu sites by providing a wide range of services to staff and students that include, but not limited to:

  • Pest Control
  • Delivery and Collection of Goods and Furniture
  • Collection of Office and Staff Room Recycling
  • Keys and Locks
  • Graduation Staging and Dismantling
  • Exam Set Up
  • Distribution and Collection of Confidential Bins

While the Team Leader in conjunction with the Operations Manager has a key role in managing the following contracts:

  • Fire Warden Training, Fire Extinguisher Training and Evacuation
  • Cleaning
  • Paper Cages
  • Carpet Cleaning
  • Confidential Bins
  • General Waste
  • Recycling

In an emergency the Venues Assistants, where required, provide additional support to:

  • Emergency Services
  • Security
  • Traffic
  • Departments throughout the campuses

Operations Services Desk Manawatu (formerly Facilities Management Help Desk)

The Operations Service Desk (FM Help Desk) is normally the first point of contact for staff, students and contractors requiring services from the Facilities Management Manawatu Department. The department's role is to ensure that the physical assets of the University are maintained and developed to support academic teaching, learning, research and commercial activities by providing infrastructure that is safe, secure and fit for purpose.

Facilities Management Manawatu administers a wide range of tasks and requests for support and assistance on a daily basis. Service requests are received via telephone calls, fax, email, and walk in customers. It is a crucial role for the Operations Service Desk to process and allocate requests ensuring the successful completion of jobs.

The Operations Service Desk allocate service requests for a number of areas such as:

  • Building Maintenance
  • Road Maintenance
  • Path Maintenance
  • Pest Control
  • Cleaning
  • Keys and Locks
  • Furniture Purchases
  • Furniture Removal
  • Confidential and Recycling Bins

The Operations Service Desk also provides direct services in the way of:

  • Campus Parking
  • Room Bookings
  • Access Cards
  • Lost and Found Property

In an emergency the Operations Service Desk can provide direct links to:

  • Security
  • Traffic
  • Emergency Services
  • Departments throughout the campuses

Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey