New information following the change in COVID-19 alert levels.


ITS manages the Massey communications service, which includes audio and visual communication, email and the Massey telephone service.

Target Audience: Massey University staff



ITS is responsible for the design, provisioning and integration of all interactive technologies in all ITS supported spaces at Massey University. 



ITS provides an electronic mail service for staff and students which is effective, reliable, and cohesive, in order to enable high-quality electronic communication across the University community.



ITS manages the Massey telecommunications network, services and equipment. This includes the Lync phone system and the support and provisioning of Massey owned mobile phones.


Federated Identities

Your Massey University network usercode and password can be used to securely access resources shared via Tuakiri, the New Zealand Access Federation. 

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey