New information following the change in COVID-19 alert levels.

Outlook permission types

Outlook permission types define the activities that people can undertake with emails, calendars etc. Not all tasks listed below can be done from a Generic (Shared) Mailbox.

Target Audience: Massey University staff


The owner can:

  • Create, read, modify, and delete all items and files, including: e-mail messages, appointments, contacts, tasks, journal entries, and notes
  • Create subfolders
  • Change the permission levels other have for specific folders
  • Change the permissions on other users’ access to the mailbox

Modify (publishing editor)

The Publishing Editor can

  • Create, read, modify, and delete all items and files (email, attachments, documents)
  • Create subfolders

Read (reviewer)

The Reviewer can:

  • Read items and files (email, attachments, documents)

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey