Audio Conference Calls

Start a Conference Call

On a lync desk phone

  1. Establish a call with 1 person
    At the top of the phone's screen you will see the following:

    faqs_deskphone_incall.jpg


  2. Click on the Menu button to display the menu

    faqs_deskphone_menuButton.jpg

  3. Use the arrow buttons to scroll down to select Add Others

    faqs_deskphone_selectButton.jpg

  4. Press the OK button (round button between the arrow buttons)
  5. To Add a Participant, enter their phone number or use the arrow buttons to scroll through your contacts list
  6. Select the Contact
  7. Press the OK button (round button between the arrow buttons)
    To add more participants, repeat this procedure)

Join a Meeting

Join a meeting scheduled in my outlook calendar

The calendar on your phone can display appointments showing in your Outlook Calendar for the current day. If there is an Online Meeting Scheduled, you can join the meeting by using your Desk Phone.

  1. From the main screen of your Desk Phone, use the arrow buttons

    faqs_deskphone_selectButton.jpg

    To scroll through the Menus to find the Calendar icon

    faqs_deskphone_calendar.jpg

  2. Press the Select button
  3. From the Today's Calendar screen, use the arrows buttons to scroll through your Meetings and choose the meeting you want to join
  4. Press the Join button

Schedule a Conference Call

Schedule a conference call or online meeting (using outlook)

  1. Start Outlook
  2. Click on the Calendar icon
  3. Click on New Online Meeting button
  4. The Meeting Window will then be populated with the required info and creates a conference ID for the meeting.
    This also has all relative hyperlinks for Self-Help
    DO NOT delete the information that is automatically generated in the email (about how to join the conference)
  5. Complete the necessary information
    • Start time
    • End time
    • Attendees
  6. Click Send
  7. The Meeting is now Booked

Join a Conference Call or Online Meeting

Join a conference call or online meeting (That has been scheduled in outlook)

There are several methods for joining a Lync meeting.  These can depend on the OS/software on the machine and whether the attendee is a Massey Lync user.

Joining from a Windows PC   Joining from a MAC Telephone
Lync Client Lync Client Phone - voice only
Online Web App Online Web App
Lync Attendee

Joining via lync client

If you have Lync installed, all you need to do is click on the hyperlink in the meeting booking on a computer that has Lync installed and you logged into. You will then be connected to the meeting via the Lync Software.

Joining via Lync Attendee (Windows PC only)

This option allows participants to join with Lync Attendee Client (assuming they do not have the Lync client installed).

  1. When you click on the meeting link in your calendar appointment, it will open a web browser up to a page similar to this:
    attendee1.jpg

  2. Click Download and install Lync Attendee (if already installed it will open the Attendee automatically).
  3. Select Download from the Microsoft website, then run the application.
  4. It will display a EULA.  Once accepted you can just Install the Attendee Client.
  5. Once installed the attendee client will start up and look like the one below.  You can join as a guest or with your Massey credentials
  6. If you get a Windows Security Alert click Allow Access

Joining via Telephone

This is very simple and similar to many other conference systems via phone.  The online meeting email has the details in it:

  1. Ring the appropriate Dial-In Number
  2. Ensure you have the Conference ID
  3. Follow the voice prompts

Conference Dial-in Numbers

Region Number
Auckland +64 (9) 4439699
For Massey Mobile, Cisco and Nortel Phones 83838
Palmerston North +64 (6) 3504499
Wellington

If you require any further assistance or information, please contact the Service Desk:

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey