New information following the change in COVID-19 alert levels. massey.ac.nz/coronavirus

Audio Conference Calls

Start an Audio Conference Call

You can use the Meet Now function

    1. In the Lync window, click the Show Menu arrow
    2. Select Meet Now

      lync_win_startconfcall_icon.png

    3. This will open a group conversation window
    4. Click the People Options button

      Lync_win_conference_call_peopleoptionsbutton.png

    5. Do one of the following:
      To invite people from your Contacts list, click Invite by Name or Phone Number, type the phone number or choose one or more contacts then click OK
      OR
      To invite people by sending an email, click Invite by Email and then fill out the meeting request

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Join an Audio Conference Call (unscheduled)

You may be invited to an unscheduled meeting or a meeting that is already in progress.

  1. In the notification area, on the bottom right, click Join

    lync_win_inviteconfcall_client_icon.png

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Join an Audio Conference Call (scheduled)

NOTE: There are several methods for joining a Lync meeting. These can depend on the OS/Software on the machine and whether the attendee is a Massey Lync user.

Joining from a Windows PC  Joining from a MAC Telephone
Lync Client Lync Client Phone - voice only
Online Web App Online Web App
Lync Attendee

Joining via lync client

If you have Lync installed all you need to do is open up the hyperlink in the meeting booking on a computer that has Lync installed and you logged into. You will then be connected to the meeting via the Lync Client.

Joining via Lync Attendee (Windows PC only)

This option allows participants to join with Lync Attendee Client (assuming they do not have the Lync client installed).

  1. When you click on the meeting link in your calendar appointment, it will open a web browser up to a page similar to this:

    attendee1.jpg

  2. Click Download and install Lync Attendee
    (If already installed it will open the Attendee automatically)
  3. Select Download from the Microsoft website
  4. Run the application
  5. It will display a EULA. Once accepted you can just Install the Attendee Client
  6. Once installed the attendee client will start up and look like the one below.  You can join as a guest or with your Massey credentials
  7. If you get a Windows Security Alert click Allow Access

Joining via Telephone

This is very simple and similar to many other conference systems via phone. The online meeting email has the details in it:

  • Ring the appropriate Dial-In Number.
  • Ensure you have the Conference ID handy
  • Follow the voice prompts.

Conference Dial-in Numbers

Region Number
Auckland +64 (9) 4439699
For Massey Mobile, Cisco and Nortel Phones 83838
Palmerston North +64 (6) 3504499
Wellington

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+64 (4) 8010499

Schedule an Audio Conference Call

  1. Start Outlook
  2. Click on the Calendar icon

    Lync_faq_outlook_online1.jpg

  3. Click on the New Online Meeting button

    Lync_faq_outlook_online2.jpg

  4. The Meeting Window will then be populated with the required info and creates a Conference ID for the meeting. It also has all relative hyperlinks for self-help.
    DO NOT delete the information that is automatically generated in the email (about how to join the conference)
  5. Complete the necessary information (ie. start time, end time, people you want to attend the meeting etc.)
  6. Click on Send
  7. The meeting is now booked

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If you require any further assistance or information, please contact the Service Desk:

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey