New information following the change in COVID-19 alert levels.

Can I get a new static Conference ID and meeting link?

Yes, you can reset your static Conference ID and meeting link to get new ones.

  1. Go to:
  2. Select Sign In

    Reset Conference ID

  3. Reset your PIN. Then a confirmation page will display.
  4. Scroll down the confirmation page until you see Assigned Conference Information.
  5. Click Reset my Assigned Conference information. A new window will open.

    Reset Conference ID link

  6. Click Yes.

    Reset Conference ID confirm

  7. Your Conference ID and meeting link will change and confirmation text will appear under the Assigned Conference Information section.

    Reset Conference ID confirmation

  8. Restart Outlook.

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey