New information following the change in COVID-19 alert levels.

It's as easy as ABC

Always Be Careful

Having to constantly think about security can be mentally draining. “Is this safe?”. “Is that safe?”. That being said, the Internet is a relatively hostile environment. Computers which are not protected with current security updates, a firewall and antivirus software are often compromised within a matter of minutes when connected to a hostile network.

When accessing a Massey information system it is recommended to take a moment to consider the security of the system you’re using. Things like kiosk computers in hotels, airports and cyber-cafes can pose a risk to things such as your Massey usercode and password. Unsecured wireless networks, once very common at places like coffee shops, can pose a threat to the security of your data.

It is always recommended that, where possible, you use a device that you know and trust over one that you do not. If you’re in a position of using a machine such as a kiosk, perhaps ask if you really need to use that machine right then and there, or if you might be able to wait and use a more trustworthy computer at a later time. Unsecured wireless networks are less common nowadays, but try to make sure any websites you visit while using a wireless network have HTTPS at the start their address

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




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