Skip to Content
The change from SECAT to MOST (Massey Online Survey Tool) for course evaluations raises many questions for staff. We have endeavoured to answer some of the common questions about MOST. If you have further questions. Please email the Course Evaluation Coordinator.
The use of the MOST Course Survey to evaluate courses is compulsory at least every third offering. It provides a mechanism to:
Only Paper Coordinators can initiate Course surveys, for their own papers.
In an effort to maintain the confidentiality of the data within the system teaching staff request their own surveys and access their own reports.
The initiation cut off dates and other dates can be viewed on My Course Surveys - Workflow. You can also visit the MOST important dates page to view and request reminders of important dates.
From the MOST Login page, enter your usual Massey username and password and select Login.
Under the My Papers tab you will see a list of the papers for which you are the Paper Coordinator. Select the offering you intend to survey and click on Initiate Course Survey. You will then need to confirm you department and click Save.
Please note: There are other guides available that explain this process more fully with images to guide you through the steps.
MOST offers online student feedback tools: a standard questionnaire (Course Survey; compulsory every 3 offerings), to survey all undergrad papers at Massey for accountability and improvement purposes; and other, flexible Surveys which can be used by teachers for their own purposes (new course, preparation for award or promotion, …)
Course Surveys are conducted at the end of the semester, flexible surveys can be conducted ‘formatively’ earlier in the semester.
Course survey results are available to Head of Schools and are aggregated to provide Massey-wide statistical data.
Flexible surveys are private and confidential to the teacher who initiates them. They should not include questions about other teachers.
If teachers wish to design a group survey (e.g. for team teaching questionnaire) then all participants need to agree specifically and share all the results (please contact Course Evaluation Coordinator to organise this).
In an effort to maintain the quality of our papers, Course Surveys should be conducted at least every third offering with the time between evaluations not exceeding two years. However, there is also a need to be mindful of survey fatigue. There is no requirement to survey every offering unless the results indicate a need, or changes have been made to the paper.
The Course Survey is standard for all users and the dates are fixed. If you are looking for feedback from students for the purposes of teacher development and improvement the Flexible Surveys provides more options. Please contact Course Evaluation Coordinator for more guidance on developing your Flexible Survey.
Not in the Course survey. This is a standard questionnaire applied to all papers at Massey for quality assurance and improvement purposes.
If you want to survey different aspects of the paper or of your teaching, please use a ‘flexible survey’. Please contact Course Evaluation Coordinator to get more information.
This is because you are not the person named as paper coordinator in IPP for this paper offering. This can be remedied in MOST by going to Search All Papers. Enter the paper code (without a dot) in the 'code' box and press 'search' - select the appropriate offering and click on 'Become Coordinator'. This can be done only once, so please ensure there is no ambiguity as to who holds the role for this particular offering.
For a flexible survey, you need to take the 'lecturer' option in this paper. Please go to Search All Papers. Enter the paper code (without a dot) in the 'code' box and press 'search'. Then select the proper offering (campus and mode of delivery) and click on Become Lecturer. This paper will now appear in My Papers with the option to initiate a flexible survey
No, students will receive an email with the link to the survey. At this stage access via STREAM would be problematic as sites often close before the end of the survey period. You can, however, place the survey link in your Stream site with a reminder for students when the survey is live.
If there are less than 5 student responses to at least eight of the quantitative questions then the data from this survey is not added to the aggregated results of the university. Students, Paper Coordinators and listed Teachers are all informed by email that there were in sufficient responses. Feedback from the students who completed the survey may still be of interest so Paper Coordinator and listed Teachers can access this by logging into MOST.
There are several ‘layers’ of access to Course survey results:
For course surveys, the paper coordinator and the listed teachers of the paper will have access to the comments. Their manager and relevant senior staff will also be able to access the course reports.
For all the course surveys HoDs are given a report with the percentage of agreement for each question for all of the papers in their department. They are also able to access the individual paper reports with the statistical data and student comments.
Generally students make worthwhile, constructive comments, but occasionally there are instances where objectionable comments are made. If there are comments that are personal, racist or sexist these can be removed by contacting the Course Evaluation Coordinator:
Yes. Please contact the Course Evaluation Coordinator if your department requires a list to be generated.
The Student Survey and Evaluations Unit in the National Centre for Teaching and Learning is responsible for MOST.
You can contact the Course Evaluation Coordinator by email.
For more information that will assist you to get underway, Take a Tour of MOST.
Professional Development sessions will be available for staff to attend.
Page authorised by Director National Centre for Teaching and Learning
Last updated on Monday 01 April 2019