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Nicola Stanley-Clarke

Doctor of Philosophy, (Social Work)
Study Completed: 2013
College of Health


Thesis Title
Understanding Service Development in Statutory Mental Health Organisations in Aotearoa New Zealand: An Organisational Case Study

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Service development within statutory mental health organisations is complex, involves multiple stakeholders and is subject to influence from internal and external factors. This thesis aimed to understand service development in statutory mental health organisations in Aotearoa New Zealand. A major focus was an analysis of the elements that influenced service development. The thesis also developed an explanation of decision-making processes in the service development activities. The research was built around an organisational case study of one statutory mental health provider. The findings demonstrate an approach for understanding service development within statutory mental health organisations which can be used as a guide for policy makers, managers and clinicians facilitating service development within this environment. The organisational case study methodology generated new theory relating to service development and archetype transformation within statutory mental health providers in Aotearoa/New Zealand.

Professor Jackie Sanders
Professor Robyn Munford

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