Skip to Content
Use COVID-19 Alert Level 2 contact tracing form when on campus.
The student counselling service at Massey University is available to all students. Distance students can contact any campus clinic to book a session with a counsellor. This is a confidential and professional service that is free for all students.
Talking to a counsellor is an opportunity to share your thoughts and feelings in a safe place. The counsellor will listen without criticism and keep what you say confidential.
Counselling offers more than talking to a friend. You may need a friendly ear or a different perspective on a problem (be it a relationship or a situation). The counsellor can help you explore new ways of dealing with life's challenges. Your counsellor will discuss what they think is best for you.
In a counselling session, the time is all yours to talk about what is important to you. A session may last up to an hour. You may only need one session or several regular sessions. Sometimes the time between sessions is longer too. You can negotiate the frequency and timing with the counsellor. They'll know what is best for your situation. You can stop counselling at any time, for any reason.
Before we can book your first appointment, you need to complete an assessment form. The assessment is confidential and gives the counsellor a better understanding of how they can help you.
Assessment forms are available from campus clinics and online. When you submit your online form, a counsellor will review it, and you'll receive an appointment within three business days.
If you need to see someone in an emergency, please let the clinic receptionist know immediately. An emergency would include:
Alternatively, you can contact the crisis helpline for your area:
Our teams provide a professional, independent and confidential counselling service. Services available to students include:
Piki is an online service to help overcome adversity and strengthen your wellbeing. Piki offers free access to:
Piki is available to young adults living in the Greater Wellington Region, between 18 and 25 years of age.
Counselling is unique to the individual, as is the issue being discussed. It is impossible to predict the outcome, but most people find counselling beneficial. The following points can help you get the most out of your counselling sessions:
Sometimes our beliefs or expectations cause us to delay seeking help until the matter becomes serious. No issue is too big or small. Many people tell us they wish they'd come to counselling sooner as they would have avoided a lot of distress.
Page authorised by Campus Operations
Last updated on Thursday 26 March 2020