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Pastoral care

Cohort support

International student support

Each campus has an international support office to help answer your questions and provide you with a range of services and support while you are studying with us. This includes information on the Campus, enrolment processes, assisting with visa renewals, accommodation arrangements and airport collection. We also run comprehensive orientation programmes and throughout the year you will have the opportunity to enjoy social events and functions.

Pasifika @ Massey

Our role is to ensure that you have the support to realise your academic aspirations. That support is provided in various ways, from accessing the assistance of our Pasifika Liaison and Learning Advisers to a friendly word of advice and encouragement.

Student accommodation

Choosing where you will live is one of the most important decisions you will make when you study at Massey. Our Massey Halls are all about giving you the best student experience and support during your uni years, and offer 24/7 support, a full residential life programme of events, workshops and activities, and a safe and secure student friendly environment. Massey campuses in Auckland, Palmerston North and Wellington have a range of great accommodation options. 

Distance volunteer advocate network

The Distance Volunteer Advocate network is made up of volunteers (called DVAs) who are part of a wider group, available for contact from distance students in their areas. Our mission: To deliver local support to distance students by advocates who have extensive study experience.

Financial and budgeting services

For students who encounter financial difficulties, help is on hand. In a number of cases we can assist you with your budget directly but can also direct you to external budgeting services if required.

We can help you to answer the following questions:

  • Are you getting your full Studylink entitlement?
  • Are you eligible to apply for any Scholarships?
  • Have you considered other income streams or part time work?
  • How can you make the best financial decisions with the income you have?
  • How could you start making a savings plan?

Spiritual wellbeing

Chaplains are here to support students through their time at Massey University.  They have a holistic understanding of life as physical, emotional, intellectual and spiritual. 

Our campus chaplains offer a listening ear. They are trained in pastoral care, and affiliated with the Aotearoa New Zealand Tertiary Chaplaincy Association.

We want to help you achieve your career and life’s goals, by encouraging and supporting you wherever you are in your life’s journey. We believe that life is a spiritual journey and our chaplains are here to listen and discuss a wide range of topics.

Students can talk to our campus chaplains face to face

  • Having doubts about what you are doing?
  • Feeling stressed out?
  • Wondering about the worth of it all?
  • Wondering where God fits into your life?
  • Wanting to pray with someone?
  • Wanting to find a balance and meaning in your life?

Please come and visit us.  You can get a cuppa, read, study, chill out, chat - whenever the door is open you are welcome to drop in, or make an appointment to talk to a campus chaplain.

Leadership programmes

Noticeable by their green t-shirt and winning smile, Massey Guides are friendly, helpful, have initiative, and are very much part of the campus experience for our new students. Massey Guides are students who have applied, been selected and trained to provide voluntary support to new students as they undertake their first year of study at Massey University.

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Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey